Providing IT consulting services in English and French for more than 18 years, Mirelle is a business systems analyst with the following expertise:
- Business process analysis
- Business process re-engineering
- Business requirement definition (i.e., gathering, writing, traceability)
- Functional/system specifications writing
- Information architecture
- Information management
- Web accessibility, heuristic usability testing
- Support development & testing teams
- User acceptance testing design and management
- Workflow process & automation
- Business process redesign & streamlining
- Document/record management (RDIMS) and content management systems (CMS)
- Case management
- Knowledge & content management systems development/config. (e.g., MS Sharepoint, Opentext)
- System development lifecycle methodologies (e.g., RUP and MSF)
- Change Management
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